The brief type: In case you are looking for a unique gemstone or unique anniversary gift, Leibish & Co. provides a powerful inventory of top-quality, colorful, and conflict-free diamonds and gems. The family-run business is operating online since 1998 with a personal touch with which has attained repeat business worldwide. Leibish & Co. allows you buying free stones or even make use of their complimentary “Design your very own” tool to take your ideal piece of jewellery to life. With many years of experience and good craftsmanship under their gear, Leibish & Co. is found on the verge of increasing the supply to watches alongside extras.
When Leibish Polnauer established his first web diamond company in 1998, it got nearly a complete day to publish one image and information to their website â but he had been a visionary which watched prospective for the fledgling arena of ecommerce. “When he sees the possibility in a thought, he will fit everything in in his power to progress with-it,” mentioned Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish produced a fruitful, family-run process with his wife and kids providing in management jobs. They’ve grown a fruitful web business with workplaces located across the world. Leibish & Co. is actually a leader in unique colored diamonds and gemstones that are hard to find elsewhere. Its diamonds may conflict-free, that is a significant factor for all consumers.
“men and women reach you since they find one thing some various, anything a bit more unique than what the rest of us has actually,” Benji mentioned.
While Leibish & Co. supplies high-quality traditional diamonds, the firm focuses on colorful, distinctive jewelry. When requested why the business enterprise features such a high consumer return rate, Benji easily pinpoints the primary reason.
“It’s a combination of outstanding items, great service, and jewelry crafted into highest quantities of excellence,” he stated. “The precious jewelry we make is certainly not your daily, mass-produced version of item. Every piece is actually tailor-made to perfectly fit the diamond or gemstone picked of the customer.”
Children Affair With individual Service
Leibish & Co. is actually a true household company, with Leibish’s household members playing crucial functions for the company.
Leibish functions as creator and President regarding the company, while his wife, Rosi, will be the company’ Events Manager. Their unique eldest child, Chavi, functions as top honors Jewelry Designer â in fact it is a massive duty since custom jewelry comprises above 50per cent from the company’s business, Benji stated.
Leibish’s oldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, who’s a graduate of this Gemological Institute of The usa, could be the fundamental Diamond Buyer the organization. “Shmulik is actually, actually, certainly one of most talented color diamond experts in a,” Benji mentioned.
Leibish’s boy Itzik could be the company’s COO and operates the nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, may be the company’s CFO.
“As one of the longtime members of the team, I can let you know that, though there is no relationship, they consider me personally, yet others, element of their loved ones,” Benji said. “we-all bring our personal knowledge on the business, but collaborate to regularly develop the firm.”
Customers are also handled like household at Leibish & Co., in which the company invests electricity into individual service and revenue. “have you ever dealt with one certain broker, including, this is the exact same person could always cope with, it doesn’t matter what you happen to be phoning or composing in approximately,” Benji mentioned. “we do not rely on passing clients to different departments if they have a concern or specific problem they wish to handle.”
Clients Come From All Over the World
Leibish has actually many distinct clients: you’ll find customers, exactly who mostly store through site, retailers, and the ones from inside the trade company, who usually visit the organization’s major practices in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are from the united states of america. The after that preferred market is Canada, accompanied by the uk, Australian Continent, Hong-Kong, additionally the rest of European countries.
Customers at each stage of life shop at Leibish & Co., though most are amongst the many years of 35 and 54, Benji said. Additionally, the organization garners roughly 300,000 internet site check outs monthly â and helps to keep almost all of the customers coming back again.
“With over a 70% return client rating, we remain one of the most well-known companies in our niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries high-end precious jewelry, but additionally keeps inventory freedom, especially for internet based clients, Benji mentioned. The business sells a huge selection of free diamonds and priceless gemstones, but its key products are tailored jewelry designs.
“We hold a big selection of multicolor diamond and gem stone jewelry, with a few on the rarest hues ever viewed,” he stated. “We are acknowledged most readily useful by our very own bread-and-butter services and products â yellowish diamond and green diamond involvement rings. But we offer expensive jewelry of virtually every shade, and priceless gems â such as sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, also, but our very own knowledge is within the field of color.”
For clients with anything in mind and require assist making it a real possibility, Leibish & Co. supplies a “Design your very own” jewelry tool, which Benji mentioned is actually their preferred product.
“Naturally, when shopping for a particular portion, individuals frequently desire particular stones and establishing styles they will have already fallen crazy about,” he mentioned. The “Design Your Own” tool enables customers to construct a bit utilizing the material, placing, and material regarding choice.
“It allows these to bring their particular desires to life â with our knowledge in design,” Benji informed you.
Extras & New on line Tools available for Leibish & Co.
since it seems toward the future, Leibish & Co. is slowly moving toward higher-ticket things and product diversity. The business feels comfy branching out to new products because of the commitment and love it relates to finest its recent creations.
“we’ve got spoken of exposing numerous add-ons â such as for instance deluxe watches, handbags, and also pencils,” Benji said. “But we made a decision to hold back until we very first perfected the primary type of item, and that’s diamond jewelry.”
Leibish & Co. can be looking for ways to carry on perfecting their preferred website, as well. One-way it intentions to boost their web knowledge is by introducing augmented truth functions, that may offer virtual consumers more of an in-store knowledge.
As an organization along with its origins in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional market which views modification because exclusion, maybe not the rule.